The EU General Data Protection Regulation (GDPR) is the most significant piece of European privacy legislation in the last twenty years. It replaces the 1995 EU Data Protection Directive (European Directive 95/46/EC), strengthening the rights that EU individuals have over their data, and creating a uniform data protection law across Europe.
CEIPAL will comply with applicable GDPR regulations as a data processor when they take effect on 25th May 2018. Working in conjunction with our clients, we will explore opportunities within our services offerings to assist our customers to meet their GDPR obligations, where applicable.
We are committed to address EU data protection requirements where applicable to us as a data processor. These efforts have been critical in our ongoing preparations for the GDPR:
Data processing: Our ability to fulfill our commitments as a data processor where applicable to our customers, the data controllers, is a part of our compliance with GDPR where data controllers are using a third-party like us to process personal data. Because of this requirement, we at CEIPAL have worked extensively to provide that our Master Subscription Agreement and related agreements contain appropriate provisions for personal data we store, and balance the risks and responsibilities between data controllers and data processors.
Third-party audits and certifications: CEIPAL has the distinction of being one of the applicant tracking systems (ATS) to be SOC 2 audited. CEIPAL has undertaken an independent third party annual SOC 2 audit that reviews certain of its internal controls and processes. The audit covers internal governance, production operations, change management, data backups, and software development processes. It evaluates that we have the appropriate controls and processes in place and that they are actively functioning appropriately in accordance with related standards.
The SOC 2 program offers independent verification that our security practices offer a recognized standard of security measures. Furthermore, the program is designed to cover key elements of data processing and integrity, while maintaining auditing practices within our business and operational processes. As all customers are concerned with their data and its security, CEIPAL has integrated its SOC 2 controls into its operating procedures. These procedures span the organization, teams or functions that provide service or support to our clients on our platform. The key components of our SOC controls environment include:
International data transfers: CEIPAL, Corp. is committed to comply where applicable with the EU-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union to the United States. CEIPAL, Corp. is committed to subjecting all personal data it receives from data exporters in any European Union (EU) or European Economic Areas (EEA) member state, under the Privacy Shield Framework, to its applicable Privacy Shield Principles. To learn more about the Privacy Shield Framework and the Privacy Shield Principles, please visit the U.S. Department of Commerce's Privacy Shield website at https://www.privacyshield.gov.
Data portability: The GDPR includes certain requirements on data controllers for the portability of personal data. The data our customers store in CEIPAL is theirs. We provide for portability and are continually working to enhance the robustness of our data export capabilities.
As a current or future client of CEIPAL, now is a great time for you to begin preparing for the GDPR as a data controller. Consider these tips:
Get to know GDPR: Familiarize yourself with the provisions of the new regulation, particularly how it may differ from your current data protection obligations and consider the relationships you have with both your clients and candidates. Also, note the variance of local provisions which may be superseded by the new regulations when they become EU law in May next year. Be aware that new requirements may require new solutions that meet the stringent requirements ahead.
Audit your data and processes for data capture: Consider creating an updated and precise inventory of personal information that you control. Review your current controls and processes to ensure that they're adequate, and build a plan to address any gaps. Here are some steps you can take today:
Stay informed: Stay abreast of updated regulatory guidance as it becomes available and consider consulting a legal expert to obtain guidance applicable to you. We recommend regular review of the Information Commissioner's website, which is the UK representative within the EU working group: Article 29.
At CEIPAL, we strive to deliver an incredible customer experience, earning the trust of hundreds of thousands of users globally. We will continue to make additional required operational changes resulting from the new legislation, and will keep our clients, partners and regulatory authorities informed throughout this process. We have an internal cross-functional team who continue to monitor GDPR as it moves to become more clearly defined over the next few months, and who will continue to inform our strategy for GDPR.