GCC Statistics: The Only Deep Dive You Need in 2025
December 17, 2025
Rishika Daga
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Have you ever wondered why every global brand wants to establish a base in India? Or why cities like Pune, Hyderabad, and Bengaluru appear to be scaling at shocking speeds?
A big part of the answer lies in the rise of Global Capability Centers (GCCs). These are much more than mere back offices; they are leadership centers, innovation engines, and, to be honest, a huge influence on India's IT and talent sector.
Even more intriguing are the statistics underlying this shift. The GCCs are in hyper-growth mode, and India is their favorite playground. This is shown by hiring spikes, leadership changes, the rise of new hubs out of nowhere, and billions of dollars in revenue.
Scale, Growth, and Geography
India is leading the GCC boom rather than merely taking part in it. The nation has subtly evolved as the global hub for AI-driven operations, engineering, and enterprise technology. Expect more local hiring and lowered operational costs per FTE as a result of the decentralization of talent pools and costs brought about by the spread into Tier-2/3 cities.
- In FY24, India hosted nearly 1,700 GCCs.
- About 1.9 million (19 lakh) professionals were employed by these GCCs in FY24.
- India is the country with the most GCCs, accounting for over 53% of the global total.
- There are already over 220 GCC units in Tier-2 and Tier-3 cities.
- Cities like Ahmedabad, Kochi, Thiruvananthapuram, Coimbatore—and newer hubs such as Indore—are now building the critical mass to host GCCs.
Revenue & Economic Impact
Revenue statistics indicate whether GCCs are contributing real economic value in addition to manpower. The shift from low-value jobs to product, R&D, and exports of high-value services is reflected in the rapid growth in revenue.
- In FY24, GCC export earnings reached $64.6 billion, a 40% year-over-year increase.
- In FY24, revenue increased by roughly 40%, from nearly $46 billion in FY23 to $64.6 billion.
- By 2030, the GCC market is projected to reach $99 to $105 billion, based on Nasscom-Zinnov.
- Within five years, the potential market size is estimated to be close to $110 billion.
- GCC contribution to the GDP shows double-digit growth; policymakers now push frameworks to attract more centres to non-metro states.
Workforce and Hiring Trends
GCCs have become talent magnets instead of cost centers. The hiring momentum by itself is an intriguing narrative. The demand for mid-senior digital skills (cloud, AI, product) has prompted businesses to hire more experienced profiles, even when fresh talent is still available.
- Nearly 42% of positions in GCCs are taken up by professionals in their early careers (0–3 years).
- Entry-level positions dipped to around 22%, but mid-to-senior positions rose to about 77%, suggesting a preference for skilled workers.
- Indian IT services companies represent between 45 and 48 percent of GCC recruitment.
- As of 2024, there were approximately 6,500 leadership posts in GCCs; long-term projections suggest that this number could rise significantly.
- In recent quarters, hiring has bounced back by 8–12%, with much of that growth driven by hiring of fresh graduates and by companies ramping up recruitment in Tier-II cities.
Functional Mix and Top Roles
The presence of Centers of Excellence (COEs) and product mandates indicate that India's GCCs are transforming from execution arms to decision-making hubs.
- The majority of GCCs merge technology, operations, product engineering, analytics, and other disciplines.
- There are AI/ML COEs in over 185 countries.
- Based on the GCC landscape analysis, India is home to nearly 120,000 AI professionals across GCCs.
- Now, nearly 60% of GCCs handle end-to-end product/analytics mandates.
- Rapidly-growing role categories: Software engineering, data science, ML/AI engineering, cloud engineering, cybersecurity, product managers.
Tech, AI, and Innovation—The Capability Upgrade
Future resilience and the capacity to lead strategic work are indicated by a tech focus. The tech shift makes talent retention and upskilling mission-critical and raises the strategic importance of GCCs.
- Several GCCs are investing in advanced analytics, automation, and GenAI (overall scaling AI capabilities).
- Mature GCCs are increasingly establishing IoT/cybersecurity expertise and full-stack product capabilities.
- India GCCs are seen by many businesses as R&D/export-capable entities with the ability to create intellectual property.
Cities and Relocation: Where GCCs Are Expanding Next
A few cities dominated this ecosystem until recently. Right now? Attention is directed to a totally new wave of developing cities. Cost-wise, shifting to a smaller city is tempting, but infrastructure and specialized personnel quality are also factors to consider.
Current Concentration
- 94% of Indian GCCs operate in just six cities—Bengaluru, Hyderabad, Chennai, Pune, Gurugram, and Mumbai.
Source: GCC ET Insights
New GCC Destinations
Across multiple industry reports, these cities show clear upward momentum:
- Pune
- Noida/Gurugram
- Coimbatore
- Indore
- Ahmedabad
While percentages vary by report, a consistent trend shows:
- Emerging Tier-2 cities are currently holding 15–20% of new GCC openings
- Talent readiness and real estate value have helped make Indore and Coimbatore some of the fastest-growing cities.
- Projections indicate ~39% of GCC workforce could be in Tier-2/3 cities by 2030.
- Tier-2/3 sites often provide reduced attrition (~10–12% less) and 20–35% lower talent costs.
- "Nano-GCCs" with less than 100 employees that focus on R&D and AI are a new trend.
Why GCCs Choose India: Talent, Cost, Capability, and Innovation
The majority of global businesses penetrating India point to a blend of scale, innovation, and maturity. This is what the figures indicate.
Key capability drivers:
- Over two million STEM graduates are produced annually in India.
- Tech hiring is largely driven by digital-native personnel.
- India is an ideal choice for international tech operations due to its strong cloud and cybersecurity skills.
- Innovation is accelerated by a robust ecosystem of partners and entrepreneurs.
GCCs often mention operational benefits such as:
- 20–45% productivity gains.
- Quicker cycles of innovation
- Improved ratios of cost to capabilities
- Ability to oversee technical and customer activities around-the-clock
- Solid pipelines for leadership
Challenges and Outlook
Although the outlook for India’s GCC landscape remains promising, growth isn’t guaranteed. Its future depends on how effectively centers can move up the value chain, build deeper talent pools, and leverage stronger policy support.
Today, only a limited share of GCCs demonstrate full strategic maturity across efficiency, differentiation, and innovation—highlighting clear capability gaps. Challenges are even more pronounced in non-metro locations, where talent retention, regulatory complexity, and ecosystem readiness continue to be major hurdles.
Still, projections remain optimistic: India could see 2,100 to 2,400 GCCs employing 2.5 to 2.8 million people by 2030, with the market’s value potentially reaching $99 to $110 billion. As capability arbitrage becomes increasingly central, India’s next phase of GCC growth will hinge on how well these structural gaps are addressed.
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