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To manage 60+ recruiters within the USA and India using spreadsheets and simple ATS was an open invitation to lose out on potential gains. At Niktor Inc., a lack of visibility in terms of performance, late submissions, and inadequate reporting capabilities were restricting the organization’s progress.
A High-Volume Operation Running on the Wrong Infrastructure
Niktor Inc. is a hundred-plus person global staffing and IT consulting company with headquarters in Farmington, Connecticut, USA, and offshore facilities in Hyderabad, India. Providing comprehensive recruiting and IT consulting services in various industries requires speed, precision, and transparency.
Prior to using Ceipal, candidate information was unorganized, job postings required manual processing, there was no way to gauge performance, and reports lacked relevant information. Given the presence of sixty-plus recruiters working from two time zones, the cost of all that was very high.
The Switch to Ceipal and What It Delivered
Leadership, HR operations, and senior recruitment managers evaluated multiple US staffing ATS platforms before selecting Ceipal chosen for its job board and VMS integrations, automated job posting, call tracking via Vitel Global, and advanced reporting dashboards, all on one platform.
The results were immediate and measurable:
- 60% faster candidate submissions: streamlined requirement management cut turnaround across all client accounts
- 55% improvement in recruiter productivity: centralized workflows freed 60+ recruiters from manual effort
- 40% better reporting accuracy: real-time dashboards replaced manual tracking entirely
- One platform for US and India teams: no more switching systems, no more manual handoffs
Faster, More Accountable, Better Positioned
As Sai Vardhan Bolla, Head of Human Resources at Niktor Inc., described it: "Ceipal has transformed how our recruitment team operates across the US and India. The integrations, reporting, and performance tracking capabilities have made us faster, more accountable, and better positioned to deliver for our clients."
That's what operational alignment across two continents actually looks like, and it starts with the right platform.
What the Full Case Study Covers
The complete Niktor Inc. case study describes the story behind how one integrated tool brought together the US and India's recruiting efforts, how the integration of Dice, Monster, CareerBuilder, Vitel Global, Beeline, and SAP Fieldglass reduced the need for manual processes, and what lies ahead for Niktor.
