Most staffing firms outgrow a system. Microinfo Inc never had one just manual invoicing and everything that comes with it.
Onboarding documentation and payment tracking were handled the same way: by hand. As the business grew, that meant more room for error and less time actually getting work done.
The Breaking Point
Microinfo Inc is a 50-person US IT staffing and consulting firm based in Texas, delivering contract, contract-to-hire, and direct-hire staffing across a range of IT technologies.
Three problems were slowing the team down:
- Manual invoicing as the only process for tracking invoices, timesheets, and payments
- Candidate and employee information scattered across emails and files
- No real-time visibility into pending invoices or payment status
Why Ceipal Won the Evaluation
The decision to adopt Ceipal brought together higher management, the accounts team, and the operations head, a cross-functional group that reflected how directly the problem touched both HR and finance. Microinfo needed a centralized workforce management platform that could bring candidate, onboarding, and invoicing data into one place.
What Changed After the Switch
- 100% transition from manual invoicing to automated workflows: Manual invoicing, Microinfo's only prior process, fully replaced.
- Recruitment, onboarding, invoicing, and payments, one connected cycle: Four previously separate manual processes now run as a single workflow.
- Centralized, audit-ready documentation: Employee and compliance records organized in one place, reducing errors and easing audit prep.
- Direct QuickBooks integration: Workforce data now connects directly to Microinfo's existing finance stack.
A Partnership Built to Last
As Chethan, Operations Head at Microinfo Inc, puts it:
"Before Ceipal, everything ran through manual invoicing; it was time-consuming and left too much room for error. Now recruitment, onboarding, invoicing, and payment tracking all run through one connected system, and it's tied directly into QuickBooks. Our team works faster and more accurately, and we're already looking at how to go even deeper with Ceipal as we grow."
The Bigger Picture
Microinfo sees its relationship with Ceipal growing stronger as the business expands, with plans to adopt more Ceipal features and go even deeper on finance integration, including syncing transactions directly from the bank.
