In specialty healthcare staffing, compliance gaps don't just slow you down; they cost you placements. Windsor Healthcare Recruitment Group moved beyond what Praos could deliver, and the team needed a platform that could match their pace.
A Lean Team. High Stakes. Wrong Platform.
Windsor places highly skilled professionals in Radiation Oncology, Imaging, Rehab Therapy, and Per Diem Nursing verticals where credentialing accuracy and speed are non-negotiable. With six recruiters delivering 8–20 placements per month, every hour of manual work carried a real cost.
Praos had served its purpose, but as Windsor grew, the gaps became impossible to work around. Manual compliance tracking, no resume parsing, no job board integrations, and no digital document management meant the team was spending too much time on administration and not enough on relationships and placements.
The Switch to Ceipal and What It Delivered
Windsor chose Ceipal based on three decisive factors: breadth of integrations, depth of features, and quality of customer service. What followed wasn't just a platform upgrade, it was a fundamentally different approach to technology partnership.
The results were immediate and measurable:
- 55% faster credentialing turnaround—automated tracking eliminated manual compliance processes end to end
- 60% less admin time—full-suite automation freed recruiters to focus on placements
- 45% more placements—same lean six-person team, more output
- 100% recruiter activity tracked—Dialpad integration enables data-driven coaching and accountability
More Than Software
As Carrie Ellis, Executive VP of Business Development at Windsor Healthcare, described it: "Hands down the best Healthcare ATS partner in the industry. Ceipal isn't just software; it's a true strategic partner. They understand our business, our workflows, and the unique challenges of healthcare staffing. They show up with solutions, not just software."
That's the difference between a vendor and a partner, and it's a distinction every healthcare staffing leader will recognize.
What the Full Case Study Covers
The complete Windsor Healthcare case study walks through the specific tools and workflows behind each result, including how full-suite credentialing automation, VMS integrations, and Dialpad connectivity transformed day-to-day operations for a six-person team, and where Windsor is headed next.
